Shipping policy

SHIPPING POLICY

Last Updated: December 16, 2025

PRODUCTION TIME
All onejab products are custom-made.  Orders are typically produced and shipped within 3-7 business days from the order date. During peak seasons (holidays, promotional periods), production may take slightly longer.

SHIPPING TIMES
Once your order ships, delivery times vary by destination:
- Canada: 5-10 business days
- United States: 7-14 business days
- International: 10-30 business days

Please note these are estimates and actual delivery times may vary based on carrier performance and customs processing for international orders.

TRACKING
You will receive a shipping confirmation email with tracking information once your order ships. You can track your package using the provided tracking number.

SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and order size.

INTERNATIONAL ORDERS
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our product or shipping prices and are the buyer's responsibility.

ADDRESS ACCURACY
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

QUESTIONS
For shipping inquiries, contact: onejab2020@gmail.com