Privacy policy

PRIVACY POLICY

Last Updated: December 16, 2025

onejab ("we," "us," "our") operates onejab.ca. This Privacy Policy explains how we collect, use, and protect your personal information.

1. INFORMATION WE COLLECT

When you visit our store or make a purchase, we collect:
- Contact information (name, email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through Shopify Payments)
- Device and browsing information (IP address, browser type, pages visited)
- Order history and preferences

2. HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfill your orders
- Communicate about your orders and provide customer support
- Send marketing emails (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations

3. INFORMATION SHARING

We share your information only with:
- Shopify (our e-commerce platform provider)
- Print-on-demand fulfillment partners (to produce and ship your orders)
- Payment processors (to process transactions securely)
- Shipping carriers (to deliver your orders)

We do not sell your personal information to third parties.

4. YOUR RIGHTS

You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent for data processing

For Canadian residents: Your rights are protected under PIPEDA.
For EU residents: Your rights are protected under GDPR.
For California residents: Your rights are protected under CCPA.

5. DATA SECURITY

We use industry-standard security measures to protect your information. Payment information is encrypted and processed through secure payment gateways.

6. COOKIES

We use cookies to:
- Keep you logged in
- Remember your cart contents
- Understand how you use our site
- Provide personalized experiences

You can control cookies through your browser settings.

7. DATA RETENTION

We retain your information for as long as necessary to fulfill orders, provide customer support, and comply with legal obligations.

8. CONTACT US

For privacy questions or to exercise your rights, contact:
Email: onejab2020@gmail.com

9. CHANGES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.